Refund policy

At DRISCO, we strive to ensure that every order reaches you in perfect condition. Since our products are consumable food and beverage items, we follow strict quality and safety standards.

Please read our return and refund policy carefully before placing an order.

Returns

Due to the nature of our products, we do not accept returns once the order has been delivered.

However, returns/replacements may be considered only under the following conditions:

Product received is damaged during transit
Wrong product was delivered
Product packaging is tampered with
Product is leaking or defective upon delivery

To be eligible for a replacement or refund request:

You must raise the issue within 24 hours of delivery
Clear photos/videos of the product, packaging, and invoice must be shared
The product should remain unused except for inspection purposes

Refunds & Replacements

Once your complaint is reviewed and approved by our team:

A replacement product may be shipped, subject to availability
OR
A refund may be processed to your original payment method

Refund timelines:

Prepaid Orders: Refunds are typically processed within 5–7 business days after approval
COD Orders: Refunds will be processed via bank transfer/UPI after verification